AMENITIES

Citadel Outlets Gift Card

Looking for the perfect gift? Short on time? Try a Citadel Outlets gift card - it's ideal for birthdays, anniversaries, employee incentives, the holidays or just because gift cards may be used at 130 brand name stores.

Easy to Buy

Gift cards may be purchased at the Customer Service Center via cash or credit card. There is a $2/card activation fee.

Check your Gift Card Balance

To check the current balance on your gift card, click here

We accept Cash, Visa, Mastercard, Discover and American Express - no checks please.

2026 Savings Passport

The 2026 Savings Passport is available online and at the Customer Service Center, located near Rocky Mountain Chocolate Factory. Customers must present the virtual Savings Passport to receive special discounts at participating stores.
To download your digital 2026 Savings Passport, click here

VIP Lounge Day Pass

Need a quick break from an intense day of shopping? Rest up and reset with a glass of bubbly in our VIP lounge. VIP Lounge day passes are $30 per person and available for purchase at Customer Service Center.

Gift Wrapping

Gift wrapping at Citadel Outlets makes shopping even easier. After finding the perfect gifts, stop by the gift-wrapping station for beautifully wrapped packages done for you. With festive paper, ribbons, and professional finishing touches, your gifts will be ready to give—saving you time and stress while you enjoy everything Citadel Outlets has to offer.

Complimentary Baggage Check

Are you planning a big shopping day? Let us help! Citadel Outlets offers complimentary baggage check to shoppers who need a place to store their new items. Baggage check is located at the Customer Service Center.

Tesla Supercharger Stations

Citadel Outlets offers 20 Tesla Supercharger stations so you can recharge while you shop. Superchargers are located behind Disney Outlet.

Complimentary Center-Wide WiFi

Citadel Outlets is proud to offer complimentary WiFi throughout the entire property, designed to enhance the on-site shopping experience.

Foreign Currency Exchange

Currency Exchange International is located in Citadel Outlet's Customer Service Center.

Currency Exchange International aims to create a worry-free currency service for all of Los Angeles and Southern California's foreign currency exchange needs. CXI's courteous, knowledgeable staff offers exchange rates that are better than local banks and much better than the airport exchange's rates.

CXI has a Best Rate Guarantee that it will match or beat any local back for the same product and service on same day and time of the exchange. This way you know you are always getting a great exchange value along with the added convenience of seven days a week service. Sorry, no coins exchanged.

China UnionPay Center - Wide Acceptance

The Customer Service Center at Citadel Outlets accepts UnionPay as a method of currency for gift card and shopping package purchases.

ATM

Citadel Outlets has Well Fargo and China UnionPay ATMS located throughout the center for your convenience. Please see our center map and/or directories for more information.